You are not logged in Login Here

BuzzShops FAQ

Here are answers to common questions:

Buyers: Sellers: General:

Buyers:

Do you have an In Search Of (ISO) option?

If you are In Search of (ISO) an item, there are four ways you can find what you are looking for at BuzzShops:

  1. Use the search auctions feature or browsing through categories to see if what you are looking for is already listed.
  2. If you are ISO and want to trade or pay for the item, post a barter auction, and specify your ISO in the title. For example, your title might look like one of the following:
          ISO Maternity Dress Size Large
          ISO When Harry Met Sally DVD For Cash/Trade
          ISO Thomas the Tank Items For Cash
          ISO L Fuzzi Bunz Cover For Trade

    Then you can specify the exact details of the item(s) you want and the item(s) you have in your description. If you would like to pay for the ISO, you can specify a specific amount in the auction listing, or ask the bidder to specify a dollar amount in their offer. In this way, you can pick and choose the offer you want.

    With ISO in the title, people can search auctions for the phrase "ISO", and find your auction easily.

  3. If you would like to offer a price for an item you are In Search Of (ISO), and have people bid to offer you the lowest price, post a reverse auction . The title of the reverse auctions should begin with ISO.
          ISO Dozen Infant Prefolds

  4. If the first three options don't meet your needs, please use the ISO-In Search Of forum to post what you are In Search Of.
    http://www.buzzshops.com/forum/MSGViewForum.asp?ID=2

    Make a new thread for each ISO. Once you find someone to sell you that item, make the transaction via an auction, so there is a record of your purchase, and you can make use of the feedback at BuzzShops! Also,update the title of your ISO Thread to end with "- FOUND."
Use this link to browse the current ISO Auctions:
http://www.buzzshops.com/auction/APSearch.asp?CMD=SEARCH&SEARCHFOR=ISO
How do I save a link to the auction(s) I'm interested in?

On the auction listing, you will need to press the "Memorize Auction" button. This is located in the auction detail section. above the description, and next to the "Print Auction" button. You must be logged in to see this button.

To view memorized auctions, do the following:

  1. Press "Auctions" in the left menu.
  2. On the left menus, click on "Memorized Auctions".
How do I view the status of auctions that I have bid on?
  1. Press "Auctions" in the left menu.
  2. On the left menus, click on "My Auctions".
  3. A tabbed form will come up, select the "My Bids" tab.
  4. In Change View, specify "Open Bids" and press the "Go" button.
  5. A table will be displayed which will list the the open auctions that you have bid on.
Can someone bid just before auction end, and win an auction?
No. We have a feature called Auto Extend in the system that automatically extends the normal closing time of an individual auction listing if any bids are received near that listings current closing time. This feature is used to prevent bid sniping. Bid sniping is a technique used by some bidders in order to try and grab an item at the last moment in order to try to keep the current bid as low as possible and lock out any potentially less experienced bidders from being able to place a winning bid on the item.

Once Auto Extend is applied to an auction, the auction will not end until there are 10 minutes with no bids.
How do I view the auctions I have won?
  1. Press "Auctions" in the left menu.
  2. On the left menus, click on "My Auctions".
  3. A tabbed form will come up, select the "My Bids" tab.
  4. In Change View, specify "Winning Bids" and press the "Go" button.
  5. A table will be displayed which will list the closed auctions that you have won. You also can specify how many days of history of winnings bids that you want to see on this page.
How can I leave feedback after I have won an auction?
  1. Press "Auctions" in the left menu.
  2. On the left menus, click on "My Auctions".
  3. A tabbed form will come up, select the "My Bids" tab.
  4. In Change View, specify "Winning Bids" and press the "Go" button.
  5. A table will be displayed which will list the closed auctions that you have won. You can specify how many days of history of winnings bids that you want to see on this page.
  6. Next to the auction for which you would like to leave feedback, press the "Feedback" button.
  7. Use the Add Rating form to leave your feedback. The rating will correspond the the number of stars that you rate the transaction. You cannot edit your feedback.

Sellers:

What types of auctions can be listed?

HEre is a link to the glossary section which talks about the different auction types: buzzglossary.asp#auctiontypes.

What if I'm not sure if I have anything that someone else will want?

If you are not sure what you might have to sell, try checking out what people are in search of (ISO). Maybe there is something you have or can make that people might be interested in buying from you or trading you for.

  1. In the Auctions Left Menu, press ISO Items.

    This link goes to the following url:
    http://www.buzzshops.com/auction/APSearch.asp?CMD=SEARCH&SEARCHFOR=ISO

  2. Browse the ISO-In Search Of forum to see other ISO postings.
    http://www.buzzshops.com/forum/MSGViewForum.asp?ID=2
Can I list a trade instead of an auction?

In this case, select a barter auction. Each bid will be an offer on your trade, and you can pick and choose the offer you like. If you are willing to accept trade or cash offers, specify this in your item description.

Can I just list an item for a specific price and accept the first offer?

In this case, select a fixed price auction. This auction allows you to name your price, and the first person who bids will win the item and pay the specified price.

Do I need to know HTML to post an auction?

When writing an auction description, there are two editors - a WYSIWYG editor and a HTML editor.

The WYSIWYG (What You See Is What You Get) editor allows you to type in your description and provides buttons for changing fonts, colors, sizes, justification, etc. As you make formatting changes, you will see the changes displayed in the description box as they will appear in your auction. To use the WYSIWYG editor, press the WYSIWYG Editor button in the in the Description section.

What information should I include in the description?

Your auction listing is a contract, so you should be as specific as you can about the product, what is expected of you as the seller, and what is expected of the winning bidder. Some things you might want to include are:

  • Brand names and product names.
  • Condition of the product.
  • Images whenever possible.
  • Details on shipping company used, who will pay shipping costs, actual dollar amount of shipping costs if known and acceptable forms of payment.
  • When you will ship the item (e.g. if you only can ship on weekends, or on certain days).
  • The maximum number of days they have to contact you and the maximum number of days you must receive payment by, or the item will be re-listed.
  • Information about your feedback on other sites, including links to your feedback.
I have similar items to sell, is there an easy way to post each listing?

For any auction you have listed (open or closed), you can post a similar auction easily.

  1. On the left menus, click on "My Auctions".
  2. A tabbed form will come up, select the "My Auctions" tab.
  3. In Change View, specify "Open Auctions", "Successful Closed Auctions", or "Unsuccessful Closed Auctions" to find the auction that you will be copying from. Press the "Go" button.
  4. On the same row as the auction you are copying, press the Add Similar Item button. This will bring you to the auction posting form, and the name, title, description, etc will be copied from this auction.
  5. You can then change some or all of the details to match your new auction item.
How do I edit an auction?
  1. Press "Auctions" in the left menu.
  2. On the left menus, click on "My Auctions".
  3. A tabbed form will come up, select the "My Auctions" tab.
  4. In Change View, specify "Open Auctions" and press the "Go" button.
  5. A table will be displayed which will list the open auctions that you have listed. On the right of the auction you wish to change, press the button labelled "Edit."
How do I promote my auctions?

The following page will explain how you can promote your auctions on your website, in your e-mails, and in your forum signature: http://www.buzzshops.com/auction/buzzpromote.asp

How do I accept a barter offer?
  1. Press "Auctions" in the left menu.
  2. On the left menus, click on My Auctions.
  3. A tabbed form will come up, select the "My Auctions" tab.
  4. In Change View, specify "Select Winning Bidder," and press the "Go" button.
  5. A table will be displayed which will list the auctions where you can select a winning bidder. On the right of the auction you wish to view bids on, press the button labelled "Bids."
  6. A table will be displayed which will list the various bids on the specified auction. Press the "Accept Offer" button next to the bid/offer you would like to accept.
How can I leave feedback after my auction has closed with a winner bidder?
  1. Press "Auctions" in the left menu.
  2. On the left menus, click on "My Auctions".
  3. A tabbed form will come up, select the "My Auctions" tab.
  4. In Change View, specify "Successful Closed Auctions," and press the "Go" button.
  5. A table will be displayed which will list the successful auctions you have had. Next to the auction for which you would like to leave feedback, press the "Feedback" button.
  6. Use the Add Rating form to leave your feedback. The rating will correspond the the number of stars that you rate the transaction. You cannot edit your feedback.
What are the fees?

There are no listing fees. Starting August 1, 2005, we will be charging for upgrades. Auctions will remain free.

Here is the fee schedule: http://www.buzzshops.com/Membership/XUDDisplayFees.asp

General:

How do I change my password?
  1. Log into BuzzShops.
  2. Press "Membership" in the left menu.
  3. In the "Your Account Information" tab, press the "Change Password" link.
  4. Follow the instructions on the "Save Password" page and press save.
How do I view my feedback?
  1. Log into BuzzShops.
  2. Press "Membership" in the left menu.
  3. In the "Your Account Information" tab, press the "View Your Feedback" link.
How can I display my feedback from other sites?
  • If you are a Diaper Pin member and have shopper reviews at Diaper Pin, you can add this information to your profile.
    1. Go to Membership Home.
    2. Under Your Account, select Edit Your Profile.
    3. Enter your Diaper Pin member id for the Diaper Pin ID field.
    4. Enter your Shopper Review thread url for the Diaper Pin Shopper Review URL field.

  • Within your auction listing, include links to your feedback on Diaper Pin and other sites.
Is there a glossary of terms?

Here is a link to the BuzzShops Glossary: http://www.buzzshops.com/Auction/buzzglossary.asp

What if my question is not answered here?

If your question is not answered here, please seach and then post in our Auction Questions Forum: http://www.buzzshops.com/forum/MSGViewForum.asp?ID=1

Last Updated 8/17/2005

Transmitted: 11/22/2008 4:12:35 AM
Powered by Sela Solutions